i have had the pleasure of working with Tracey whilst she has been looking after 16 Honeyeater Place. I have found Tracey to be very professional, efficient, very reliable and forth coming - an asset to the real estate profession. She is a wonderfully helpful person.
Tracey has been fantastic in communicating, managing tenants and has been outstanding in supporting me through all the difficulties I have encountered with another agent. I cannot speak highly enough of Tracey. I would like to say that Tracey is definitely one of those gems that every manager would love to have in their real estate team. Thank you again to Tracey.
Hi John, Got your welcome letter in relation to choosing you guys for selling our property at 129 Sedgman Cres Shalvey. It is almost 10 years on from our first business deal with you and your fantastic team. Although we don’t seem to be making any capital gain on this property after 10 years but just knowing you and dealing with a team of professionals was a fruitful experience for me. Under your supervision, I am sure this sale will be a success and a good memory for us in the process of reinvesting our lifetime super saving. Appreciate your continued support.
I would just like to thank you for your dedication and professionalism in managing our five rental properties for us. You probably don't here 'Thank you' very often in a difficult job like yours, but I want you to know that we really appreciate the VIP service that you show us in every way. You always reply very promptly to any emails or messages I leave you and most importantly, you follow up on any queries or issues that I raise. Our tenants have also commented to us on numerous occasions in the past few years that they have been surprised at how quickly their maintenance issues have been resolved due to your prompt action. It can be quite scary to have five rental properties when so much is at stake, but it is comforting to know that we have the best Property Manager on the job. I am so glad that we changed our property management over to 'The Professionals' when we did because it has given me peace of mind, knowing we are in very capable hands.
We couldn't be happier with our Property Manager Rosie Dunn. She is unlike any one we have dealt with over the 20 years we have been landlords. Rosie is so genuinely helpful & invested in our best interests. When she says she'll do something, it gets done ASAP. We can sit back & relax knowing our property is in the very best of hands. Thank you Professionals.
Tracey has been looking after the tenancy of my property in St Clair. I have known her for many years and I always find her to be a thorough professional looking after my property as if it is her own. She always finds good tenants even before the previous tenant has moved out. I therefore never lost a week's rent while Tracey is in charge. She is courteous and it is a pleasure talking to her of my property interests. It is not an exaggeration to say that it's like talking to a family member when I speak to her. She acts in the best interest of me and I can recommend her services to anyone who requires it.
"I've dealt with a number of property managers from other real estates over the past few years for my portfolio of properties I have had. Recently I purchased another home in western Sydney and asked Rosie Dunn from the St Marys Professionals Real estate to manage the home on my behalf. Out of all the Property managers I have had & dealt with Rosie Dunn from the Professionals is the best I've come across. Her communications are excellent with all correspondence answered quickly with all the information I needed. She has helped me deal with a number of tricky and potentially expensive issues that most other property managers would have ignored. She has gone out of her way to look after the concerns of the tenants which saves me both time and money. Overall she is extremely helpful, professional, competent and goes out of her way to make sure the property is well managed and tenants happy."
I would like to take the time to thank you for your consistent help and advice over the years with regard to your management of our St Clair property. You have never failed to, not only look after my interests, but also the tenants. I have come to rely and trust your judgement regard to any repairs that have come up from time to time, I still remember and appreciate how much work you put into organising and managing to completion, major works over the past few years, the new bathroom and toilet, the new wooden floor in the lounge room to mention a couple and other issues you have handled on my behalf from the air-conditioning service to talking on my behalf to the insurance company, all carried out and completed with quiet professionalism, minimum disruption and good value. Tracey you are a credit not only to the Professionals Real Estate but also to the real estate industry in general. The service and personal attention I have always received from you has made my contact with the rental market a positive, pleasant and worry free experience and I would not hesitate to recommend and promote you to others.